PRIVACY POLICY

Ensuring the confidentiality of the personal data of users of our website is important to us.

All personal information relating to customers and visitors using our website will be treated in accordance with the changes introduced in the area of ​​personal data protection, namely with effect from 25 May 2018 of the General Data Protection Regulation, approved by Regulation (EU) 2016/679, of 26 April 2016.

Purpose of Treatment

Your personal data is collected exclusively for the following purposes:

1. Response to Contact Request

2. Commercial Management and / or Billing

Collection of Personal Data

The personal information collected may include the name, e-mail, telephone number and / or mobile phone, being used only for the purposes previously provided, and can be obtained through:

1. Site Contact Form

Consent

The use of our website presupposes the acceptance of this Privacy Policy, considering that users give their informed, express, free and informed consent so that the personal data provided are treated under the terms provided for in these conditions, considering also provided the duty of clarification provided for in article 14 of the GDPR by reading these conditions

Conservation Period

The Personal Data collected will be kept as long as there is consent from the holder for the purposes of this policy.

Rights of Holders

At any time, you can access, rectify, cancel or oppose the processing of data by us.

The holder must contact us to exercise his rights by e-mail geral@tracoconsult.pt. Such requests will be dealt with as soon as possible up to a maximum of 30 days.

You can also use this form of contact for any clarification or suggestion about this policy.

Changing the Privacy Policy

This Privacy Policy may be subject to change or revision, without prior notice, due to legislative or regulatory requirements in accordance with the law in force. All significant changes to these terms will be duly communicated to users.

Since this Privacy Policy can be revised at any time, in accordance with the criteria described above, we recommend that users periodically review it.

Consumer Disputes

In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity.

Consumer Disputes Arbitration Center of the District of Coimbra

Email: geral@centrodearbitragemdecoimbra.com.

More information on the Consumer Portal at www.consumidor.pt